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Contact The Service Desk

Service Desk Employee working

Contact Information

The Service Desk is you first point of contact for all technology-related requests or services needed at SHSU.

936.294.1950


Phone Support Hours 

  • Mon–Thu: 7:30 a.m.–10:00 p.m.

  • Fri: 7:30 a.m.–5:00 p.m.

  • Sat: 11:00 a.m.–3:00 p.m.

  • Sun: 11:00 a.m.–8:00 p.m.

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Chat & Remote Support Hours

  • Mon–Thu: 7:30 a.m.–10:00 p.m.

  • Fri: 7:30 a.m.–5:00 p.m.

  • Sat: 11:00 a.m.–3:00 p.m.

  • Sun: 11:00 a.m.–8:00 p.m.

The Service Desk is located on the Main Campus:
Academic Building I
1803 Ave I
Huntsville, TX 77340

Main Campus Walk-In Hours

  • Mon–Thu: 7:30 a.m.–6:00 p.m.

  • Fri: 7:30 a.m.–5:00 p.m.

servicedesk@shsu.edu

Emails are answered within 24–48 hours. For urgent or time-sensitive issues, please give us a call.